Debt Collection Software for Banking, Telecom and Collection industries.

Areas

Capone Banking Collection System covers all collection stages a banking software should cover: early collection, late collection, fraud and interactions with collection agencies. Collection departments can follow customers even before the first day in default, for prevention or fraud purposes, and after the first due day through each collection stages until cure or legal processes completion.

Prevention

As Capone Banking handles the entire portfolio of clients it is possible to identify the customers that are likely to go in default based on collection scoring, by checking the available amounts in the current account or based on particular conditions (first payment after a grace period. Using configurable criteria Capone Banking can send SMSs or create outbound calls queues to notify selected clients.

Credit insurance

For insured loans, Capone Banking will make sure that all the steps agreed with the insurer are followed. The system will also generate the insurance requests.

Forced execution

Allows automatic allocation of the debt case files to the available executors, identification, assessment and recovery of bank guarantees and stores data about the actual employer of the debtor, bank accounts that were retrieved during the forced execution process and statuses of garnishments.

Product Features

• Powerful, easy to use graphical configuration for collection strategies
• Flexible hierarchy for 360° view of the case (debtor, co-debtors and all the associated accounts)
• Advanced working queues management
• Documents production
• Payment agreements and payment promises
• Skip Tracing
• Client interactions
• Traceability of the collectors activity
• Alerts and reminders
• Collection zones and stages
• Forced execution
• 3rd party systems integration
• Multilanguage and multicurrency
• Built in reporting engine

Product Version

CaponeBanking is currently at version 7.0.

Cost Reduction/Value

• Control and reduction of bad debt
• Reduced collection costs
• Improves cash flow

Operational

• Total control of the collection processes by defining flexible collection strategies
• Increased effectiveness of the collection process
• Informed decisions through comprehensive reports
• Enforced best practices and business rules

Customer Care / Public Image

• Fair treatment for all your customers
• Possibility to inform customers in order to prevent delinquency
• History of the whole collection relationship with the client

Technical

• Very scalable, grows with your business
• Supports clustering and failover
• Developed by using industry standards, runs on all major existing platforms
• Standard interfaces with existing systems

3-tier architecture

Capone Banking Collection System is developed using proven technologies and architecture for enterprise solution. We are using a 3-tier architecture with Oracle Database 11g R2 server, any J2EE compliant server for the middle tier (Oracle Weblogic Server 12c or Application Server, IBM Websphere, etc.) and Java Swing for the presentation layer. This architecture enables you to obtain the scalability and availability required for an enterprise class system.

Low resources requirements, clustering, scalable

With more than 6 years of history in medium and large enterprise environments, Capone Banking has evolved with each version, reaching a high level of optimization while having multiple new features. For up to 100 users and up to 1 million cases the system's performance is guaranteed to perform very well using common hardware resources: standard (Intel or AMD) quad processor servers with 4-8 GB of memory (the storage requirement depends on the history/logging requirements).

Standard core-systems interface, easy to implement

In order to have a fast and smooth development of the interfaces with core systems we provide a specification document (guidelines) that helps the client’s IT team to develop extracts necessary for the core interfaces easily. We are proud to say that our specifications were flexible enough to be used in all our implementations.

Runs on any platform

By using pure Java for the middle-tier and client GUI we are assured that the system can run on any hardware and operating system. In addition, Oracle Database 11g R2 is certified on multiple OS/hardware platforms. Capone was tested on Oracle Linux 5.5.

Easy to deploy

On the Application Server, the deployment is made by using standard .EAR files; depending on the type of server used, the deployment can be made with or without server restart. For the Database server we provide easy to use scripts for system installation and updates. On the client server we only require installation of JRE (java runtime – already existing on most computers): the Capone Banking client installation and all other updates are made automatically using Java Webstart (the latest client version is automatically downloaded and installed from the server), no deployment or installation is necessary on the client computer.

Standard implementation plan

• Deploy standard Capone Banking system on the client server
• Customize core-systems export files specification
• Import core-systems data
• Gap analysis
• Gap implementation
• Configuration and setup
• UAT
• Go Production